Privacy Policy

The short version

• You can use the free tool without an account. We don't ask for your name or email to unblur a photo.
• Your photo is sent to one image model provider to be processed. We don't copy it to our own storage and we don't use it to train anything.
• We keep a small record of each job so the free daily allowance works. Your IP address is stored only as a salted hash, never as the address itself.
• Payments go through Stripe. We never see or store your card number.

Who we are

Unblur Image (unblurimage.io) is an online tool that sharpens blurry photos. In this policy, "we" means the operator of unblurimage.io, and "you" means anyone who uses the site.

Your photos

When you press Unblur, the photo you chose is resized in your browser and sent to our server, which passes it straight to the provider for the mode you picked:

• Repaint: APIMart, running OpenAI's gpt-image-2 model.
• Fidelity: fal.ai, running Topaz Labs' Sharpen model.

The provider processes the photo and stores the result at a private link. Our server reads the result through that link and shows it to you. We don't save your original photo or the result on our own servers, and we don't look at them.

The result stays with the provider under its own retention policy. The link to it is known only to our job record and to the browser that started the job; we never publish or list it. Download your result if you want to keep it.

We don't use your photos to train models, and the providers above don't use API traffic for training under their terms.

What we collect

When you use the tool, with or without an account:

• A job record: the mode and size you chose, the provider, the result link, the time, whether it succeeded, and the credits charged if any.
• A salted hash of your IP address. It lets us count free photos per visitor per day and stop abuse. The hash can't be turned back into your address.

When you create an account:

• Your email address, name and a hashed password (or the profile your Google or GitHub sign-in shares with us).
• Your credit balance, purchases and support tickets.

When you buy credits:

• Stripe collects your payment details and sends us the result: the order, amount, currency and status. We don't receive or store card numbers.

Cookies: a session cookie keeps you signed in, and a language cookie remembers English or Chinese. We don't use advertising cookies.

How we use it

• To run the tool and show you your result.
• To enforce the free daily allowance and the site-wide daily cap, and to block abuse.
• To keep your credit balance and purchase history correct, and to refund credits when a job fails.
• To answer support tickets and refund requests.

We don't sell your data, and we don't share it except as described here.

Who else processes your data

• APIMart and fal.ai: process your photo for the mode you choose.
• Stripe: processes payments.
• Cloudflare: hosts the site and its database and protects it from attacks.
• Google or GitHub: only if you choose to sign in with them.

We may also disclose data when the law requires it.

How long we keep it

• Job records and IP hashes: up to 12 months, then deleted.
• Account data: until you delete your account, plus whatever period tax and accounting law requires for purchase records.
• Results held by the providers: under each provider's own retention policy.

Your rights

You can ask us to show you, correct or delete the personal data we hold about you. Sign in and open a ticket under Settings, then Support Tickets, and we will answer within 30 days. If you live in the EU, the UK or California, you have the rights your local law gives you, including the right to complain to your data protection authority.

Children

Unblur Image is not meant for children under 13, and we don't knowingly collect their data.

Changes

If we change this policy, we will update the date at the top of this page. If a change affects how your photos are handled, we will also say so on the homepage.